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<COURSE xmlns="http://www.trilliumconsulting.com/courses" xml:lang="en-us">
    <TITLE>Introduction to Outlook 2007</TITLE>
    <DESCRIPTION>This class is designed for users who want to learn how to use Outlook 2007 to create and manage emails, appointments, meetings, events, tasks, and contacts.</DESCRIPTION>
    <PREREQS>
        <PREREQ>Introduction to Windows or equivalent experience.</PREREQ>
    </PREREQS>
    <LENGTH>full-day</LENGTH>
    <SKILL NS0:name="Understand the Basics" xmlns:NS0="http://www.trilliumconsulting.com/courses">
        <SUBSKILL>Identify parts of the Outlook window</SUBSKILL>
        <SUBSKILL>Work with the Ribbon, Quick Access Toolbar, and Outlook toolbars</SUBSKILL>
        <SUBSKILL>Work with the Navigation and Reading panes</SUBSKILL>
        <SUBSKILL>Work with different views</SUBSKILL>
        <SUBSKILL>Use Help for Outlook 2007</SUBSKILL>
    </SKILL>
    <SKILL NS0:name="Use E-mail" xmlns:NS0="http://www.trilliumconsulting.com/courses">
        <SUBSKILL>Understand Outlook's e-mail editors and formats</SUBSKILL>
        <SUBSKILL>Create and send messages</SUBSKILL>
        <SUBSKILL>Edit and format messages</SUBSKILL>
        <SUBSKILL>Read messages</SUBSKILL>
        <SUBSKILL>Sort your email</SUBSKILL>
        <SUBSKILL>Work with message flags</SUBSKILL>
        <SUBSKILL>Reply to, forward, and delete messages</SUBSKILL>
        <SUBSKILL>Add, read and save attachments</SUBSKILL>
        <SUBSKILL>Understand e-mail security</SUBSKILL>
        <SUBSKILL>Change message options</SUBSKILL>
        <SUBSKILL>Store messages in folders</SUBSKILL>
        <SUBSKILL>Print messages</SUBSKILL>
        <SUBSKILL>Use the Global Address List and Outlook Address Book</SUBSKILL>
        <SUBSKILL>Create personal distribution lists</SUBSKILL>
        <SUBSKILL>Use the Out of Office Assistant</SUBSKILL>
    </SKILL>
    <SKILL NS0:name="Work with Appointments" xmlns:NS0="http://www.trilliumconsulting.com/courses">
        <SUBSKILL>Navigate in the calendar</SUBSKILL>
        <SUBSKILL>Schedule an appointment</SUBSKILL>
        <SUBSKILL>Set appointment reminders</SUBSKILL>
        <SUBSKILL>Edit and delete an appointment</SUBSKILL>
        <SUBSKILL>Add, change, or delete recurring appointments</SUBSKILL>
        <SUBSKILL>Print a monthly calendar</SUBSKILL>
        <SUBSKILL>Add special events to the calendar</SUBSKILL>
    </SKILL>
    <SKILL NS0:name="Plan a Meeting" xmlns:NS0="http://www.trilliumconsulting.com/courses">
        <SUBSKILL>Set up a meeting and invite others</SUBSKILL>
        <SUBSKILL>View others’ free and busy times</SUBSKILL>
        <SUBSKILL>Select a meeting time and schedule resources</SUBSKILL>
        <SUBSKILL>Send and respond to meeting requests</SUBSKILL>
        <SUBSKILL>Add and remove attendees from a meeting</SUBSKILL>
        <SUBSKILL>Track responses to meeting requests</SUBSKILL>
        <SUBSKILL>Reschedule a meeting</SUBSKILL>
        <SUBSKILL>Cancel a meeting</SUBSKILL>
    </SKILL>
    <SKILL NS0:name="Work with Tasks" xmlns:NS0="http://www.trilliumconsulting.com/courses">
        <SUBSKILL>Add a task</SUBSKILL>
        <SUBSKILL>Edit tasks</SUBSKILL>
        <SUBSKILL>Maintain and view the status of tasks</SUBSKILL>
    </SKILL>
    <SKILL NS0:name="Work with Contacts" xmlns:NS0="http://www.trilliumconsulting.com/courses">
        <SUBSKILL>Manage and track contacts</SUBSKILL>
        <SUBSKILL>Add contacts</SUBSKILL>
        <SUBSKILL>Change how you view contacts</SUBSKILL>
        <SUBSKILL>Print phone lists from your Contact list</SUBSKILL>
        <SUBSKILL>Track contact activity</SUBSKILL>
    </SKILL>
    <TOPIC NS0:name="Dragging and dropping options" xmlns:NS0="http://www.trilliumconsulting.com/courses">
    </TOPIC>
    <TOPIC NS0:name="Using Outlook Today" xmlns:NS0="http://www.trilliumconsulting.com/courses">
    </TOPIC>
</COURSE>