Technical Writing Services

Trillium Consulting provides technical writing services that translate complex information into documentation that is useable and meaningful for your organization. Our technical writing team has both real-world business experience and technical expertise in a variety of areas, including custom software documentation, IT infrastructure design, and deployment processes.

Using a user-centric approach, Trillium’s attention to detail results in documentation that is relevant, informative, and easy to follow. We work closely with the client to ensure that all documentation meets the content and formatting standards of your organization. In addition, we can suggest and implement ways to make documentation easier to create and update, from style guidelines to comprehensive, XML-based documentation standards.

Our technical writing projects range from basic procedures and processes to project plans, high-level designs, and architectural papers.

Examples of technical writing products and services provided by Trillium include:

• Systems Design and Configuration documents
• Deployment Processes
• Policies and Procedures
• Support Center Guides and Support Plans
• Frequently Asked Questions (FAQ’s)/Knowledge Base articles
• Online Help documentation
• Template Design
• User Manuals, Quick Reference, and “What’s New” Guides
• Courseware for standard and proprietary applications
• Desktop Publishing
• Content Management Recommendations

Trillium Consulting provides technical writing services not just for IT-related documentation, but also for marketing, customer service, human resources, and soft skills training projects. Our writers have experience in a variety of industries, including retail, banking, health care, and hospitality.

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